Frozen & Burst Water Pipes

During the winter season and as the cold air settles in, Public Works advises residents, businesses and landlords to not turn off nor turn down the furnace/heat in an unoccupied home or business because that can increase the risk of frozen or burst water pipes.

If stagnant water in piping is allowed to freeze, the water/ice will expand putting high pressure on pipe joints, connections, fittings, valves, and piping causing them to burst.  Frozen and burst water pipes can lead to high water usage/meter readings, resulting in unexpected high water bills as well as property damage. In an effort to reduce these risks, it is recommended that the temperature in your vacant space be set to 55 degrees Fahrenheit or higher and/or allow a slow water drip from faucets which can help keep water slowly moving and from freezing within your interior plumbing.

If a water pipe bursts within your home or business, you should try and shut the water service off by locating the water meter inside your space and slowly turning the valve located on either side of the water meter, if possible.

If you cannot do so or the valve appears at risk of breaking, call the Water Billing Dept at 708-503-7700 and request a 'Water Shut Off'.  A village employee will attempt to shut off your water service at the water shut off valve/Buffalo Box that is located outside of your residence or business.  Someone must be present at your home or business to verify the water is off.

Once the water service is off, you need to hire a licensed plumber to repair your water pipe.  Public Works recommends replacing your water meter valve at the same time, if needed.  After the job is complete, turn the water meter valve back on or call the Village to schedule a 'Water Turn On.'  A village employee will turn on water service and someone will need to be present at the home or business to verify water is on and that no further leaks are present.

For more tips on how to keep your water pipes from bursting or freezing.

American Red Cross

Consumer Reports

State Farm